Pricing
Clear pricing for every team
Every plan includes the unified Facebook and Instagram inbox, with no setup fee and no long-term contract.
Starter
For small businesses moving from the Facebook inbox to a real system.
billed yearly
Get started- Agents
- 2
- Connected channels
- 2
- Conversations / month
- 500
Included:
- Unified inbox: Messenger, Instagram DM and comments
- Conversation assignment and Open / Pending / Closed statuses
- Tags and internal notes
- Contacts and full conversation history
- Basic analytics (volume and response time)
- Email support
Pro
For teams that sell in the chat and want AI helping on every message.
billed yearly
Start with Pro- Agents
- 8
- Connected channels
- 6
- Conversations / month
- 3,000
Everything in Starter, plus:
- AI assistant: reply suggestions and automatic replies
- WooCommerce integration: products and prices inside the chat
- Orders created straight from a conversation
- Scheduled posts for Facebook and Instagram
- Full team and agent analytics
- Priority support
Business
For high-volume operations, multiple brands and integration needs.
billed yearly
Start with Business- Agents
- Unlimited
- Connected channels
- Unlimited
- Conversations / month
- 12,000
Everything in Pro, plus:
- Public API and outbound webhooks for your own systems
- Multiple workspaces under one account
- Extended audit log and fine-grained role control
- Dedicated onboarding and team training
- Priority support channel with an agreed response time
Prices exclude VAT and cover a single workspace.
Compare all features
Exactly what each plan includes.
| Feature | Starter | Pro | Business |
|---|---|---|---|
| Inbox and channels | |||
| Facebook Messenger | ✓ | ✓ | ✓ |
| Facebook comments | ✓ | ✓ | ✓ |
| Instagram Direct | ✓ | ✓ | ✓ |
| Instagram comments | ✓ | ✓ | ✓ |
| Connected channels | 2 | 6 | Unlimited |
| Included conversations / month | 500 | 3,000 | 12,000 |
| Inbox search and filters | ✓ | ✓ | ✓ |
| Team and daily work | |||
| Agents | 2 | 8 | Unlimited |
| Assignment and statuses | ✓ | ✓ | ✓ |
| Tags and internal notes | ✓ | ✓ | ✓ |
| OWNER / ADMIN / AGENT roles | ✓ | ✓ | ✓ |
| Multiple workspaces | — | — | ✓ |
| Audit log | Basic | Basic | Extended |
| AI and automation | |||
| Reply suggestions | — | ✓ | ✓ |
| Automatic replies (optional, per conversation) | — | ✓ | ✓ |
| Product question answering | — | ✓ | ✓ |
| Order detection from a conversation | — | ✓ | ✓ |
| Commerce | |||
| WooCommerce integration | — | ✓ | ✓ |
| Indexed products | — | 1,000 | 10,000 |
| Order creation from the inbox | — | ✓ | ✓ |
| Scheduled posts | — | ✓ | ✓ |
| Developers and support | |||
| Public API | — | — | ✓ |
| Outbound webhooks | — | — | ✓ |
| Support | Priority | Priority + onboarding | |
Need something bigger?
Higher volume, multiple brands, specific security requirements or integration with your existing systems — we shape the plan together.
Pricing FAQs
Is there a setup fee?
No. Connecting your Facebook Page and Instagram account takes a few minutes and costs nothing.
What counts as a "conversation"?
A conversation is one thread with a single customer within the month, no matter how many messages it contains. Comments handled in the inbox count the same way.
Can I change plan later?
Yes, at any time. Upgrades take effect immediately; downgrades apply from the next billing cycle.
What happens if I exceed the conversation limit?
We do not cut you off mid-work. We tell you as you approach the limit and decide together whether the next plan makes more sense.
Do AI features cost extra?
Not by themselves — they are part of Pro and Business. If you use your own OpenAI key, model usage is billed directly by OpenAI.
How do I pay?
By card, or by bank invoice on yearly plans. Invoices are issued with your business details.
Can I cancel?
Yes, at any time. Access continues until the end of the paid period and you can export your data before it closes.